Client Roadmaps

Privacy Policy

Last updated: July 16, 2025

1. Introduction

Client Roadmaps (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client engagement platform.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and email address
  • Organization information
  • Profile information
  • Communications between you and other users

Usage Information

We automatically collect certain information about your device and usage, including:

  • Log data (IP address, browser type, access times)
  • Device information
  • Usage patterns and preferences
  • Email open tracking via tracking pixels (when enabled)

Cookies and Local Storage

We use browser technologies to enhance your experience:

  • Local Storage: We store preferences such as theme settings, dismissed messages, walkthrough progress, and recently viewed items
  • Session Storage: We use session storage for temporary data and performance optimization
  • Authentication Tokens: Secure tokens are stored to maintain your login session

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, investigate, and prevent fraudulent transactions

4. Data Storage and Security

We use Supabase for data storage and authentication. Your data is encrypted in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

  • With your consent or at your direction
  • With team members within your organization
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, sale, or acquisition

6. Your Rights and Choices

You have the right to:

  • Access and receive a copy of your personal information
  • Update or correct your personal information
  • Delete your account and personal information
  • Object to processing of your personal information
  • Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Email Tracking

When you use our communications features to send emails through the platform:

  • We may include a tracking pixel to detect when emails are opened (this can be disabled)
  • Tracking data includes timestamp and general email client information
  • IP addresses may be logged for security purposes
  • Recipients cannot be identified personally through tracking
  • You can disable tracking for any communication you send

We use this information solely to help you understand engagement with your communications. We do not share tracking data with third parties.

10. Warranties and Disclaimers

NO WARRANTIES: The service is provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of the service
  • Uninterrupted or error-free operation
  • Security of your data beyond our reasonable efforts

LIMITATION OF LIABILITY: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

AI-GENERATED CONTENT: Communications generated using AI features are provided as suggestions only. You are responsible for reviewing, editing, and approving all content before sending.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@clientroadmaps.com